01 How fast can a Roofing technician arrive in Franklin, NY?+
Non-emergency calls are usually scheduled within 24 to 48 hours; active leaks and storm damage get same-day priority whenever possible.
02 Do you provide upfront pricing?+
Pricing is flat-rate and documented in writing, so there's no ambiguity about the final invoice.
03 What emergency services are available?+
Emergency tarping, active leak mitigation, and temporary flashing repairs are all handled through the on-call line.
04 Are you licensed and insured in Franklin, NY?+
Licensing and insurance are standard here, and any crew lead can provide proof on request.
05 Do you work with my homeowners insurance?+
We're not your insurer, but we make that part of the process a lot less painful.
06 How do I know if I need a repair or a full replacement?+
Our inspection checks decking, underlayment, and flashing condition to determine whether a targeted repair or a full tear-off makes more sense.
07 What roofing materials do you install?+
Standard and architectural asphalt shingles, metal roofing, and commercial membranes like TPO and EPDM are all within scope.
08 Do you offer a warranty on completed work?+
Yes, every job includes a written workmanship warranty separate from the manufacturer's material warranty.
09 How much does a typical roof repair cost?+
Repairs and full replacements sit at very different price points — an accurate number needs an actual inspection.
10 Can you inspect my roof before I file an insurance claim?+
Yes, a pre-claim inspection gives you documented evidence of damage before you talk to your adjuster.
11 Do you offer financing for larger projects?+
Financing is available for qualifying replacement projects — ask your estimator during the written-quote stage.
12 How long does a full roof replacement take?+
A standard residential replacement is usually a one-to-two day job for our crews, weather permitting.
